Randy- I wanted to personally thank you and David from Maintenance for getting this AC unit installed in the condo. David was so polite and hard working, doing whatever he could to make the situation right. He even came back and completed the job. Then I was away on a work trip. So to my delight I came back to a cool condo and a competed job. I also want to thank you for responding promptly to my very first email to you...
 
So thank you again,

[Owner]